HAMMOND MUTAMBARA
Professional Summary
Cloud Engineering professional specializing in AWS infrastructure, CI/CD implementation, and containerization. Proven track record in leading technical teams, automating infrastructure deployments, and delivering scalable cloud-native solutions. Expertise in process automation, Infrastructure as Code, and DevOps practices with AWS certifications.
About Me
I'm Hammond, an ambitious and dedicated Cloud Engineer based in Warsaw, Poland. With a passion for cloud computing and infrastructure automation, I specialize in designing, building, and maintaining robust and scalable CI/CD pipelines that streamline development and deployment processes. My expertise spans a wide range of tools and technologies, including Docker, Kubernetes, Amazon Web Services (AWS), Terraform, and modern web development frameworks.
Throughout my career, I have focused on optimizing infrastructure performance, enhancing deployment workflows, and implementing best practices to ensure reliability, security, and cost-efficiency. I am committed to leveraging automation and cloud-native solutions to solve complex technical challenges and deliver value-driven outcomes for businesses.
My approach is rooted in continuous learning and professional growth. I actively pursue certifications and training to stay ahead of industry trends and deepen my understanding of emerging technologies. This dedication allows me to adapt swiftly to new environments and contribute innovative ideas to project teams.
I thrive in collaborative settings and enjoy working on challenging projects that push my skills further. Whether working on large-scale cloud architecture, integrating DevOps practices, or developing web applications, I am driven by the goal of creating efficient, resilient, and future-proof solutions.
Professional Experience
Technical Support Team Lead
Leading technical operations and driving performance improvements through automation and process optimization:
- Led a team of 14 technical specialists, improving average response time by 21% and customer satisfaction by 17%
- Reduced engineering escalations by 30% through standardized troubleshooting workflows and automation scripts
- Partnered with engineering teams to diagnose backend, API, and cloud-integrated issues, contributing to a 15% reduction in recurring incidents
- Introduced Linux and API-based diagnostic processes that decreased investigation time by 25%
- Analyzed platform operational metrics to identify root causes, helping product and cloud teams enhance reliability by 12%
Technical Support Engineer / System Administrator
Enhanced IT operations and cloud infrastructure management in cross-functional, multicultural teams:
- Managed network services (TCP/IP, DNS, DHCP) for optimal availability and reliability
- Delivered technical support for complex network issues, ensuring rapid resolution and minimal downtime
- Maintained heterogeneous IT environments across Windows, Linux (CentOS), and AWS cloud platforms
- Deployed and managed cloud infrastructure using AWS services (EC2, VPC, S3, IAM, CloudWatch)
- Managed identity and access using AWS IAM, implementing granular permissions and multi-factor authentication
- Monitored and optimized cloud resources for performance and cost efficiency using AWS CloudWatch and Cost Explorer
- Enforced cloud security and compliance standards with AWS Config, Security Hub, and audit logging
- Configured and maintained Linux system services: SSH, scheduled tasks (cron), logging
- Performed system patching, software updates, and troubleshooting for peak security and performance
- Supported global infrastructure deployments, ensuring resilience and business continuity
Technical Support Engineer
Administered enterprise IT infrastructure and network operations:
- Administered Active Directory, GPO, and WSUS patch management to improve security
- Troubleshot and resolved network issues, reducing organization downtime
- Managed VMware and VirtualBox environments for improved provisioning
- Supported distributed infrastructure to achieve consistent service availability
IT Specialist
Oversaw comprehensive IT infrastructure management and network operations:
- Managed IT infrastructure, hardware maintenance, server administration, and network operations
- Carried out hardware upgrades and repairs to minimize device downtime
- Deployed and maintained Linux servers and enforced access controls, automating backup processes
- Designed and supported LAN/WAN environments with robust security protocols
Featured Projects
Serverless Data Processing Pipeline
Designed and implemented a fully serverless data processing pipeline on AWS:
- Configured S3 to automatically trigger Lambda functions upon file uploads for real-time processing
- Developed Lambda functions with robust error handling to process data and store results in DynamoDB
- Implemented IAM roles and policies following the principle of least privilege for secure resource access
- Automated infrastructure deployment using Terraform, ensuring scalability and maintainability
Dockerized Web App on ECS
Containerized and deployed a web application using AWS ECS and Docker:
- Built Docker image on AWS EC2 instance and pushed to DockerHub (hammond0023/chelsea)
- Automated infrastructure provisioning using Terraform including ECS Cluster, IAM roles, and Security Groups
- Configured ECS Task Definitions to pull Docker image from DockerHub and run as managed Fargate service
- Ensured scalability, security, and high availability through proper network configuration and IAM policy management
Static Website on AWS
Deployed a personal portfolio website with global CDN and secure HTTPS:
- Built two environments (testing and production) ensuring only tested code reaches production
- Utilized Terraform for Infrastructure as Code emphasizing scalability and high availability
- Configured CloudFront for global content delivery and SSL certificates for secure HTTPS access
- Implemented automated deployment workflows to streamline updates and maintenance
Full Stack App – PowerofMath
Designed and implemented a full-stack web application using modern technologies:
- Created responsive user interfaces with HTML and CSS, ensuring cross-browser compatibility
- Architected a scalable frontend framework with modular components
- Integrated DynamoDB NoSQL database for flexible data modeling and high-performance data retrieval
- Engineered a microservices-based architecture leveraging AWS ecosystem
- Implemented secure API endpoints using AWS Lambda functions